Tuesday, February 14, 2017

7 of the Best Email Subject Lines We've Seen (HubSpot Article)

7 of the Best Email Subject Lines We've Seen

When was the last time you walked down the breakfast aisle? The children’s cereal is always brightly packaged, with fun imagery and fonts. Brands know how to attract young consumers with their designs.
If you think about it, email subject lines work the same way. You won’t entice your prospect to open your email if your subject line is boring, irrelevant, or overly promotional. To convince them to click, you need to speak their language -- both in terms of phrasing and content.
Easier said than done. Luckily, I’ve rounded up some of the most creative and effective subject lines I’ve seen lately to give you some inspiration.

1) “[Prospect’s favorite drink or food]?”

HubSpot growth marketer David Ly Khim says he immediately opened an email titled “Bourbon?” Khim says he occasionally drinks bourbon on the About page of his personal site:
About_David_Ly_Khim.png
“This subject line told me this salesperson had done their homework and found something I like,” Khim explains.
The first line read, “Let me know if you’re up for a chat (with bourbon?) sometime.”
You can use any dish or drink your prospect publicly mentions they like -- but make sure they’ve done so on a professional platform, such as LinkedIn, an online portfolio, their company bio, etc. It’s easy to take this approach too far. For example, if the buyer posted an Instagram picture of their lunch four months ago, asking, “Are you up for a quick meeting (over grilled salmon?) this week?” will definitely seem creepy.

2) “Competitive data about [prospect’s competitor] and your strategy for [related topic]”

Want to pique the buyer’s interest? Offer exclusive, relevant information that’ll help them stay ahead or even pull past the other companies in their space.
Not only does this subject line give them a clear incentive to click, it also indicates you’ve personalized your outreach. Your prospect will see you as a trusted advisor before they’ve even read your message.

3) “Hey, quick heads up”

It’s hard to ignore this subject line. You’ll immediately provoke curiosity -- the buyer will think, “Wait, what do I need to know?”
The email itself should live up to the subject line, otherwise you’ll lose your prospect’s trust. Share an update related to their industry, market, or product, pass along a tip, let them know you’re offering a major promotion, or help in some other way.

4) “[Prospect name], when X gets tough, we’ve got your back”

Reference a challenge the buyer is facing (or likely facing) to catch their attention and foreshadow the value you can provide.
To give you an idea, you might use this subject line for an HR manager at a 100-person company:
“Tom, when compliance becomes a challenge, we’ve got your back”
You’ll demonstrate that you understand your prospect’s priorities and pain points from the start. In the body of the email, link to a blog post, ebook, webinar, or other piece of relevant content so you deliver on the support you promised.
Wondering how to know which challenge to reference? If you’re reaching out to an inbound lead, look at their previous interaction(s) with your company. Maybe Tom downloaded an ebook on understanding the new compliance laws or visited three different articles on that topic.
If the buyer hasn’t engaged with you before, use an issue similar buyers struggle with based on their buyer persona.

5) “[Name], not many people know this, but … ”

As a salesperson, you should consistently deliver unexpected insights to your prospects. This subject line hints at the surprising information you’ll reveal, creating intrigue and suspense.
Like always, you won’t get a response unless you follow through. Share an insight with the buyer, then ask a related question or offer to set up a call so they can learn more.

6) “Love how [prospect’s company] does X”

A little flattery goes a long way. If you’ve noticed the buyer’s organization excels at something specific -- whether that’s great customer service, creative marketing, superior product quality, strong internal culture, etc. -- call it out.
Make sure your compliment is genuine. You don’t want your prospect to think, “What are they talking about? Our [customer service, marketing, product, culture] isn’t that special.”
But if you’ve honed in on a specific aspect they’re truly proud of, they’ll feel gratified and impressed by your research.
Tie your observation to the focus of your email. Let’s say you wanted to highlight how quickly their support reps respond.

Source: HubSpot

Tuesday, January 31, 2017

10 Networking and Leaderships Lessons by Jennifer Gluckow

An except from a post by Jennifer Gluckow from her Sales In a New York Minute blog regarding networking and leadership lessons:
  1. Assume positive. When networking, always assume the best about a person first. What you assume will have a major impact on your thoughts, your words, your tone, your body language, your actions, your ideas and through positive assumption, you create opportunity. Positive is Powerful.
  2. Genuine Giving. Giving first without expectation is how you will win. No “measuring.” No “you owe me one.” Try it. It will make you feel good to give, and at some point, you will receive way more than you’ve given. You don’t have to think about it, one day it just shows up.
  3. Enroll Help. If you’re managing a team, whether they’re volunteers or employees, you’ll need to attract them, engage them, and enroll them into your idea(s). Inspire them to take action on your idea, and make it easy for them to say yes by showing them how they will benefit.
  4. Real Friendships. The best and most powerful kind of networking creates lifelong friendships. While you may not go into it with that as your goal, if you do it right (assume positive, give first, and are perceived as genuine ), you will create lifelong friendships.
  5. Presentation Experience. I got to present in front of an audience every week for more than two years. With 100 presentations under my belt, I got IMMEASURABLE experience that will further my career forever. Ask yourself this: what kind of presentation experience are you getting monthly? Weekly? Daily? Whether you’re in sales or you own the company, you’ll need to have GREAT presentation skills to become a valuable person in your network or company.
  6. Leadership Experience. Navigating political fires, “hiring” or enrolling volunteers and “firing” or asking volunteers to step down when they aren’t able to do their job well, delegating with proper instruction and expectations, all provided experience and lifelong lessons that I could immediately use in my career and my life. The best thing I did was cut the fluff. Just be straightforward with people about what’s going on, what needs improvement and where they’re performing well. People respect honesty especially when they know it’s coming from a good place with the intent to help them grow and improve. KEY POINT OF UNDERSTANDING: Don’t insult. Do encourage and compliment.
  7. Making a Meeting Exciting. Create a meeting that people want to be present for and go to again. Not HAVE to go, rather WANT to go. Make it fun, offer ways for attendees to add humor, don’t be too strict or serious, don’t be condescending or self-serving. Be laid-back, happy, enthusiastic, friendly, and engaging. By adding meeting themes and surprise items to the agenda, you can keep it fresh. Music can add a great mood booster especially with early morning meetings. Play rock.
  8. Building Community. Successful networking requires a powerful community. But great communities don’t just pop up out of nowhere. You have the power to create them by offering value, finding like-minded people, like-attitude people, and having a fun environment for people to connect. Make sure you are socially connected to EVERYONE in your network, give them consistent value messages, and that Number 9 (next) is always on your mind.
  9. Introduce “Bob to Mary” (be a yenta). Your goal at a networking meeting is not just to say hello and introduce YOURSELF, it’s to introduce people you meet to others. At a BNI meeting I made certain that no visitor was left alone. When I meet someone I find out who they are a guest of (to build rapport), and what they do, so I can figure out who I know (in or out of the room) that can help them. You have to do this individually. And always must be thinking, who can I introduce them to? Someone who is just starting a business can be introduced to a business coach. I meet a professional – a lawyer, an accountant, and I know a digital marketing agency that can help them grow their business, or maybe someone looking for legal help or a CPA. Become the connecter and you win. You win helping others win.
  10. The courage to walk away to the next adventure. When you’re in a rhythm, in the groove, experiencing success, building friendships, and confident in your shoes, it’s hard to stop, and even harder to walk–away. Whether it’s romance or business, sometimes you have to take a time out and a step back and assess where you are, where you’re going, what you’re investing your time in, and where it’s leading you.

Tuesday, December 20, 2016

How To Quit Begging

My first job out of college: server at Red Lobster. I will never be able to look at Cheddar Bay biscuits without having a slight churn in my stomach again. Before slinging endless shrimp baskets, I worked as hostess and server at a well-known Italian restaurant, a sushi restaurant, and a family-owned Thai restaurant for a total of 7 years in the restaurant business.

The service industry is trying, but it did teach me to maximize my time and that the mere effort of mentioning an additional course increased my tip potentials dramatically. The negative impact to my future career in sales was the servile nature it developed in me, which coaching and practices has helped me overcome.

On a similar note, here is an episode of The Brutal Truth of Sales and Selling podcast I've been really enjoying: How to Quit Begging.


Thursday, December 15, 2016

Never Assume!

Fair warning: this post is a bit of a brag and boast.

A few weeks ago, my husband and I were in San Antonio picking up race bibs for the Rock N' Roll San Antonio Half Marathon. I received a text from my coach saying that he didn't expect us to be joining in the pre-dinner plans since he thougth we were still en route from Austin. I wrote back: NEVER ASSUME.

Sunday, Dec. 3 marked my first registered race since breaking my fibula this Valentine's Day. I had zero expectations for my performance and started in the second corral of runners. The weather was expected to be cold and rainy, thought the brunt of it came right as I was crossing the finish line at 1:32.00 and a chip time 1:30:51. The preliminary results had me 2nd in my age group, and my place was updated to 1st later in the day.

Never assume!

Tuesday, December 6, 2016

Critical Things Confident People Won't Do

"In The Empire Strikes Back, when Yoda is training Luke to be a Jedi, he demonstrates the power of the Force by raising an X-wing fighter from a swamp. Luke mutters, “I don’t believe it.” Yoda replies, “That is why you fail.”"

Critical Things Confident People Won't Do
- Dr. Travis Bradberry

Tuesday, November 1, 2016

11 Questions for Insight Selling


  1. Why?
  2. How? 
  3. Have you considered A...B...C...etc.? 
  4. If I said I believe you might have under-invested to achieve this outcome in the past, what would you say? 
  5. What will the impact be if you did this? 
  6. What will happen if you don’t act? 
  7. What’s possible? 
  8. How do you know that? 
  9. What do you think is missing? 
  10. The follow-up question(s).