Her key points reinforce several of my betterment pursuits, including how to give an effective presentation:
- The brain cannot take more than 20 minutes of content at any given time
- Any presentation scheduled to go for more than 20 minutes should be split into 20 minute chunks! At least change the format by asking the audience to answer a question, participate in an activity, tell a story, watch a video, etc.
- Keep the inspiration for change -- i.e., "how this affects you" proof statement -- in front of the presentation.
She also shares a really clever simile about how brand are like religion:
- Our devotion to brands happens in a similar way to devotion to religion, and you're rarely going to convert anyone by yelling out orders to repent.
- It's up to marketers to create beliefs, not just educate.
- Who am I talking to, and what do I want them to do?
- What do they need to belief in order to do the thing I want them to do?
- Key for sales: It's important to paint the picture of why it is worth it to make a change and instill confidence in the resulting decision.
Furthermore, Kerry acknowledges the role of emotion in decision-making, a factor that is often perceived as shameful but impossible to remove.
- In the end, it's usually an irrational, emotional decision that gets made. We use facts and numbers to justify our emotional reactions.
And I love her perspective on what makes a great salesperson!
- Great sales people understand how prospects pay attention, process information, what they will respond to, how they make decisions, and what they understand. They are extremely perceptive.
No comments:
Post a Comment